Deplorable service delivery...or rather complete lack thereof!

Michelle sent a message to .

To
 
From
Michelle
Subject
Deplorable service delivery...or rather complete lack thereof!
Date
Nov. 18, 2025, 8:36 a.m.
Dear Njabulo,
I applied for and paid for a SMART ID CARD, and a passport in May.
Despite many trips to 3 Home Affairs branches, as well as many emails to DA and Home Affairs officials(20 persons in total), including Leon Schreiber, no assistance whatsoever has been forthcoming.
Urgent intervention is required.

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